SLOW LAPTOP? PC WON’T START?
Get back to work, everyday life and gaming. Our independent, family-run team repairs Windows laptops, desktop computers and gaming PCs, with clear advice and a quote agreed before repair work begins.
Trusted since 2013 · 20+ years of technical repair experience · 3-month repair warranty, subject to terms
EVERYDAY LAPTOPS & GAMING LAPTOPS
Tell us the make, model and symptoms. We assess laptops from major brands including Dell, HP, Lenovo, ASUS, Acer and MSI, and confirm the repair options and parts available for your particular device.
01 / SCREEN & KEYBOARD
Cracks, flickering, lines on the display or keys that no longer respond? We check the fault and quote for a suitable screen or keyboard replacement.
We can also assess damaged hinges and casing, explaining the parts needed for a secure repair.
02 / BATTERY & CHARGING
A worn battery, faulty charger and damaged charging socket can cause similar symptoms. We assess the power problem before recommending the right repair.
Ask about laptop battery replacement and charging-port repairs for your model.
03 / STARTUP & COOLING
Unexpected shutdowns, loud fans, freezing and a laptop that will not switch on all need careful diagnosis.
We investigate hardware and cooling faults, and assess liquid damage before explaining the available repair route.
DESKTOPS & ALL-IN-ONE COMPUTERS
We investigate PCs that will not start, display faults and unexpected restarts. Testing helps identify the failed component before replacement parts are agreed.
Startup errors, freezing and recurring crashes can come from software or hardware. We assess the cause and discuss suitable Windows repair or reinstallation options, including the implications for your files.
Long loading times and storage problems do not always mean you need a new computer. We check the system and explain whether repair, a compatible SSD or additional memory would help.
MORE FROM YOUR COMPUTER
Whether your gaming PC is crashing under load or your everyday laptop needs a boost, we help you choose work that suits your computer, priorities and budget.
We assess overheating, instability, power faults and display problems. Tell us when the issue happens and about any recent changes to the system.
Ask about faster storage, more capacity or additional memory. We check compatibility and discuss any data transfer needed before quoting. Upgrade options depend on the device’s design.
Discuss cooling-system servicing, compatible component upgrades or a custom gaming PC build. We consider the existing hardware, power supply and case when recommending changes.
CLEAR COSTS BEFORE REPAIR
If we can confidently confirm the required repair at drop-off, no diagnostic fee is added. If the cause is uncertain or further testing is needed, your computer is booked in for a diagnostic assessment.
We explain our findings, available repair options and the quote before you decide. Any prices displayed online are indicative and may change with parts costs; we confirm the price before agreed repair work begins.
01 / TELL US WHAT’S WRONG
Share the make and model, what happens when you use it, and any recent damage. If your device or repair isn’t listed online, contact the shop.
02 / UNDERSTAND YOUR OPTIONS
We confirm the fault, discuss suitable parts and explain the cost and expected turnaround. You approve the repair before we proceed.
03 / REPAIR & CHECK
We carry out the agreed work, check the repaired functions and let you know when your computer is ready. Repairs include a three-month warranty, subject to terms.
BEFORE YOU BOOK
The cost depends on the model, fault and parts required. Where the fault needs investigation, a £25 diagnostic assessment applies and is deducted from the repair total if you proceed. If the repair is confidently confirmed at drop-off, no diagnostic fee is added. Online prices are indicative and subject to changes in parts costs; we confirm your quote before repair work begins.
The timescale depends on diagnosis, the repair and parts availability. We give you an expected turnaround once we have assessed the device. Tell us if you have a deadline when arranging your visit.
If your computer works normally enough to make a backup, do so before bringing it in. Tell us about important files without a backup, especially if the drive is failing or the computer will not start. We discuss any work that could affect your data before proceeding.
For a laptop, bring its charger and tell us the make, model and symptoms. For a desktop or all-in-one, contact us first so we can advise which cables or accessories are needed. Do not send passwords through the booking form; we will explain any access needed for testing.
We compare the fault, likely repair cost and available upgrade options with how you use the computer. A compatible SSD or memory upgrade can be useful, but the best choice depends on the condition and capabilities of your system.
Yes, we assess gaming PCs and custom-built desktops. Share the specifications if you have them, the symptoms and any recent hardware changes so we can plan the assessment.
Yes. Visit our MacBook & iMac Repairs page for Apple computer repair options.
Repairs include a three-month warranty, subject to terms. We explain the coverage for the agreed repair when you book.
A LOCAL TEAM YOU CAN TALK TO
Bring your laptop and PC questions to our independent, family-run shop at 1223 London Road, Leigh-on-Sea, Essex SS9 3JB. We welcome customers from Leigh-on-Sea, Westcliff, Southend and the surrounding area.
We have a comfortable waiting area, with a café next door and a supermarket nearby. Ask us about the expected assessment or repair time when arranging your visit.
Wednesday visits are by prior arrangement for appointments and call-outs.
CUSTOMER FEEDBACK
Read Google reviews from customers of our repair shop.
Book an assessment or send us your make, model and symptoms. If your device or repair is not listed online, contact the shop and we will help.
Using a Mac? Explore MacBook & iMac repairs.
